Cloud Computing: The Technology Of Inspiration

What is Cloud?

The definition for the cloud can seem murky, but essentially, it’s a term used to describe a global network of servers, each with a unique function. The cloud is not a physical entity, but instead is a vast network of remote servers around the globe which are hooked together and meant to operate as a single ecosystem. These servers are designed to either store and manage data, run applications, or deliver content or a service such as streaming videos, web mail, office productivity software, or social media. Instead of accessing files and data from a local or personal computer, you are accessing them online from any Internet-capable device—the information will be available anywhere you go and anytime you need it.

Businesses use four different methods to deploy cloud resources. There is a public cloud that shares resources and offers services to the public over the Internet, a private cloud that isn’t shared and offers services over a private internal network typically hosted on-premises, a hybrid cloud that shares services between public and private clouds depending on their purpose, and a community cloud that shares resources only between organizations, such as with government institutions.


How does cloud computing works?

Cloud computing services come in different types designed to fit different needs to suit different business/individual user’s needs. Some types of cloud computing services are designed exclusively for individual users to store documents, photos, and videos while there are other types of computing services that cater for companies to deliver infrastructure to develop IT applications. Cloud computing services are offered at a price. Fees can be paid on a monthly or yearly basis and price vary depending on the type of services you choose from the provider.

Cloud Computing is built up of two sections – front end and back-end sections while they integrated with each other through the internet.

The user-facing is the front end and it comprises of the client’s application/network or the computer that is connected to the client network the backend is where all the devices, data storage systems, and servers are connected to form a cloud.

What are the different types of cloud computing services?

 Cloud computing types are service deployment models that let you choose the level of control over your information and types of services you need to provide. There are three main types of cloud computing services, sometimes called the cloud computing stack because they build on top of one another.

The first cloud computing type is infrastructure-as-a-service (IaaS), which is used for Internet-based access to storage and computing power. The most basic category of cloud computing types, IaaS lets you rent IT infrastructure – servers and virtual machines, storage, networks, and operating systems – from a cloud provider on a pay-as-you-go basis.

The second cloud computing type is platform-as-a-service (PaaS) that gives developers the tools to build and host web applications. PaaS is designed to give users access to the components they require to quickly develop and operate web or mobile applications over the Internet, without worrying about setting up or managing the underlying infrastructure of servers, storage, networks, and databases.

The third cloud computing type is software-as-a-service (SaaS) which is used for web-based applications. SaaS is a method for delivering software applications over the Internet where cloud providers host and manage the software applications making it easier to have the same application on all of your devices at once by accessing it in the cloud.

Types Of Cloud Computing ?

Hybrid Cloud

A hybrid cloud is a type of cloud computing that combines on-premises infrastructure—or a private cloud—with a public cloud. Hybrid clouds allow data and apps to move between the two environments.

Many organizations choose a hybrid cloud approach due to business imperatives such as meeting regulatory and data sovereignty requirements, taking full advantage of on-premises technology investment, or addressing low latency issues.

The hybrid cloud is evolving to include edge workloads as well. Edge computing brings the computing power of the cloud to IoT devices—closer to where the data resides. By moving workloads to the edge, devices spend less time communicating with the cloud, reducing latency, and they are even able to operate reliably in extended offline periods.

Advantages of the hybrid cloud:

  • Control—your organization can maintain a private infrastructure for sensitive assets or workloads that require low latency.
  • Flexibility—you can take advantage of additional resources in the public cloud when you need them.
  • Cost-effectiveness—with the ability to scale to the public cloud, you pay for extra computing power only when needed.
  • Ease—transitioning to the cloud doesn’t have to be overwhelming because you can migrate gradually—phasing in workloads over time.

Public Cloud

Public clouds are the most common type of cloud computing deployment. The cloud resources (like servers and storage) are owned and operated by a third-party cloud service provider and delivered over the internet. With a public cloud, all hardware, software, and other supporting infrastructure are owned and managed by the cloud provider. Microsoft Azure is an example of a public cloud.

In a public cloud, you share the same hardware, storage, and network devices with other organizations or cloud “tenants,” and you access services and manage your account using a web browser. Public cloud deployments are frequently used to provide web-based email, online office applications, storage, and testing and development environments.

Advantages of public clouds:

  • Lower costs—no need to purchase hardware or software, and you pay only for the service you use.
  • No maintenance—your service provider provides the maintenance.
  • Near-unlimited scalability—on-demand resources are available to meet your business needs.
  • High reliability—a vast network of servers ensures against failure.

Private Cloud

A private cloud consists of cloud computing resources used exclusively by one business or organization. The private cloud can be physically located at your organization’s on-site datacenter, or it can be hosted by a third-party service provider. But in a private cloud, the services and infrastructure are always maintained on a private network and the hardware and software are dedicated solely to your organization.

In this way, a private cloud can make it easier for an organization to customize its resources to meet specific IT requirements. Private clouds are often used by government agencies, financial institutions, any other mid- to large-size organizations with business-critical operations seeking enhanced control over their environment.

Advantages of a private cloud:

  • More flexibility—your organization can customize its cloud environment to meet specific business needs.
  • More control—resources are not shared with others, so higher levels of control and privacy are possible.
  • More scalability—private clouds often offer more scalability compared to on-premises infrastructure.

Reasons Why Cloud Computing Is Key to Business Success

In this Contemporary era, if you are still thinking whether or not to embrace cloud migration, you are already behind 90% of companies, according to research. Most of these companies also use a multi cloud approach. This means that cloud adoption is already mainstream, and a vast majority of the enterprise workloads are already on the cloud.

Companies spend large amounts of money developing and installing software to improve their operations. Cloud computing enables your business to access software on the internet as a service. Cloud computing is also a safe way of storing and sharing data. Cloud computing services fall into three major categories that include Platform as a Service (PaaS), Infrastructure as a Service (IaaS), and Software as a Service (SaaS). You can choose any of these services depending on your business requirements.

There is plethora of reasons why businesses are choosing the cloud over the old traditional ways of computing and data storage. Just like any other new technology, cloud migration comes with a few risks and downside. However, the benefits far outweigh these limitations.

The cloud is flexible and scalable

Cloud computing allows your employees to be more flexible – both in and out of the work place. Not required to purchase and keep additional servers, storage, and licenses. Scaling cloud computing services is easy. You can get additional storage space or features whenever you need them. Your provider will simply upgrade your package within minutes as long as you meet the additional cost.

One of the major benefits of cloud computing is mobility. The service gives you and your employees the flexibility to work from any location. Employees can complete their tasks at home or from the field. You can reduce the number of workstations in your office and allow some employees to work from home to save costs further. Cloud computing enables you to monitor the operations in your business effectively. You just need a fast internet connection to get real time updates of all operations.

No need for a backup plan 

Traditional computing system require back up plans especially for data storage. A disaster can lead to permanent data loss if no backup storage is in place. Businesses do not require any such means when storing data on a cloud. The data will always be available as long as users have an internet connection. Some businesses use cloud computing services as backup and a plan for disaster recovery.

Ease of Use

Cloud computing is simple and easy to use. Instead of having to download and/or install software yourself, in the cloud it is all done for you. The cloud also offers virtually unlimited storage capacity relative to typical hard drive and server limits. The cloud is also adaptable. If you need more storage, it’s instantly available for a slightly larger fee per month. Since your business data is stored in the cloud, your employees will be able to access software and data anywhere from nearly any device that has Internet connection.

Data Security

Sometimes storing data on the cloud is safer than storing it on physical servers and data centers. A breach of security at your premises can lead compromised data security if laptops or computers are stolen. If you have data on the cloud, you can delete any confidential information remotely or move it to a different account. Breaching the security measures on clouding platforms is difficult. Hence, you are assured of data security.

Increased productivity

IT Team doesn’t need to spend enormous time maintaining equipment, they can focus on higher-value add activities like IT security and data analytics. Combining cloud computing with managed services gives your team bandwidth to work on other revenue-generating projects instead of day-to-day tasks.

You can improve the level of efficiency, increase productivity, and save costs by moving your business to cloud computing. Contact us today!

ERP vs CRM: Key Differences and Benefits

Businesses looking to automate core business processes typically look at two main software solutions, enterprise resource planning (ERP) and customer relationship management (CRM). ERP helps companies run successful businesses by connecting their financial and operational systems to a central database, while CRM helps manage how customers interact with their businesses.

But when do you need ERP and CRM? This article will help identify the differences between ERP and CRM, when your business may need them, the benefits of each system, and if your business may benefit from having one or both systems.

What is ERP?

ERP stands for Enterprise Resource Planning. The simplest way to define ERP is to think about all the core processes needed to run a company: finance, manufacturing, HR, supply chain, services, procurement, and others.  Businesses can opt to use ERP SaaS (Software as a Service) applications to address individual processes, or enlist an entire system, which includes a complete suite of ERP applications that communicate across one another to help businesses more effectively manage their operations. 

There is a plethora of ERP solutions available in the market but finding a perfect fit for your business is essential as it directly affects the growth and profitability of your business.

A variety of industries can benefit from ERP Software including:

  • Industrial Equipment and Components
  • Hospitality
  • Food and Beverage
  • Electronics and Technology
  • Healthcare, Pharmaceutical and Life Sciences
  • Construction and Home Improvement
  • Automotive
  • Aerospace and Defense
  • Agribusiness, Farming and Agriculture
  • Retail and Consumer Goods

What are the Benefits of ERP?

ERP software simplifies and automates common business activities. An ERP software system allows for better performance and project management that helps plan, budget, predict and accurately report on an organization’s financial health and processes. ERP systems also enable businesses to connect and streamline every aspect of their enterprise.

Further business values of ERP systems include:

  • Enhances efficiency in an organization by eliminating and automating repetitive processes.
  • ERP help to reduce administrative and operational costs by streamlining complex systems.
  • Cost savings due to automation and integration that leads to increased efficiency and productivity.
  • Better management and monitoring of compliance with regulatory standards.
  • A reduction in human errors and improperly spent time and resources.
  • Improved partner and supplier management.

What is CRM?

A CRM stands for (Customer Relationship Management). CRM system is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships to grow your business. Today, CRM software can be used to manage a business’s customer relationships throughout the entire customer lifecycle, from marketing to sales to digital commerce and customer service. 

CRM tools are helpful for a variety of departments within a company, including recruiting, marketing, sales, business development and customer service. By using CRM software, businesses can organize customer and prospect information to build stronger, more personalized relationships with them and better organize their interactions during the consideration process.

Generally, CRM software collects customers’ relevant contact information, including telephone numbers, email, websites, and social media data. It can store details about each contact, such as communication preferences, helping businesses not cross a contact’s outreach boundaries. In addition to what these tools can store, they also log customer interactions to better monitor the relationship. 

What are the Benefits of CRM?

As with ERP, there are many valuable business benefits of CRM. Primarily, it enables your business to become more customer-focused, which in turn enables you to be more profitable. CRM technology gives you a clear, bird’s eye view of your customers while also helping you drill down into their individual preferences, needs, requests, issues, dislikes, how they’re responding to marketing campaigns, what they’ve purchased and more — all in one easy-to-navigate database. With this information stored under a unified dashboard, all users across your company can participate and stay informed. Not only does this optimize functions for the business, it also provides a more personalized and consistent experience for the customer.

Ultimately, enlisting a CRM system cuts unnecessary costs while increasing profits. Customer information funnels into a business through a variety of different sources, including sales phone calls, marketing forms, emails, social media networks, customer support calls, website chats and external sales meetings.

For businesses of all sizes, this level of visibility provides valuable business-enhancing insight. For small businesses, having CRM software can fill roles that would normally require hiring additional team members, which is beneficial for smaller companies that need to conserve resources.

What’s the Difference Between ERP and CRM?

The primary difference between ERP vs. CRM is that, essentially, one organizes processes, and one organizes people. The table below identifies what each system is designed to manage and help businesses improve upon.


ERP Software

  • Project Planning
  • Standardized Business Procedures
  • Data Reporting and Accuracy
  • Task Automation
  • Supply Chain Management
  • Accounting
  • Manufacturing
  • Human Resources
  • Order Processing
  • Production Management
  • Warehouse & Inventory Management

CRM Software

  • Marketing Campaigns
  • Lead Prioritization
  • Sales Processes and Pipelines
  • Internal Collaboration
  • Customer Data Collection and Reporting
  • Customer Support

What are the Similarities Between ERP and CRM Systems?

The differences between ERP and CRM tools are easy to spot, but there are many similarities as well. Though different in their primary focuses, both system types provide businesses with:

  • Increased reporting
  • Operational efficiency
  • Improved internal and external communication and collaboration
  • Business growth and increased profitability
  • More informed decision-making
  • Better use of resources
  • Work-from-anywhere capabilities when using cloud-based systems

Things to consider before choosing your Enterprise Facility Management Software for Your Business

Best Facility Management Software

Best Enterprise Facility Management Software

There are a lot of applications available in the market for managing small, medium, or large enterprises. Every business has its own requirements on how to manage its facilities. Every platform comes with its own unique set of features, It is a very difficult task to decide which software or platform will be right for your company.


We’ve compiled a list of key features that every business house needs to consider before choosing its facility management application.

1. Continuous support from the vendor

Every software application either big or small will experience some sort of technical issues. These can be regarding the newly added features, security updates, hardware upgrades, minor or major software updates for improving the user experiences and performance. You will need reliable customer support from the software vendor. Every Business should look for a provider that extends 24/7, 365 days support. The support might be through different channels such as telephone calls, email,s or direct visits. You should rely on someone who ensures that your business operations will not be compromised during system upgrades or downtime.

You can also visit the product website for knowledgebase, FAQs, client reviews, and ratings on other review platforms, etc.


2. Ask for the product demo

It is always the best idea to look for programs that offer a free trial or demo. By doing this, you can see and test the already available functions of the facility management application and decide whether they will be applicable to your business needs. You can fill the user experience, check and evaluate the platform’s user-friendliness. You can directly ask the software vendor if they can make any changes that fit your needs before you decide to purchase it.

You can show the demo application to other team players and ask for their opinions, this will ensure that every member knows what they will be using in real-time.


3. Self (Inpremise / Cloud hosted) or provider hosting

Data is a very crucial part of every Business’. Some companies want their data to be hosted on their own platforms and want to host in providers’ platforms. Many facility management software providers have both options, either self-hosted or cloud-hosted. It’s up to the policy of the business house how they want to host it. You need to have your own team of technical people for hosting on your platform. Some providers will let you chose the platforms like Windows or Linux for hosting the application.


4. Support for customization

Since every business house has its own set of requirements, some facility management providers might have the premade solutions and some might not have. Always go for the software provider who is ready to customize the applications based on your requirements. They might charge you extra cost for the development but it will solve your problems.


5. Pricing

This is also another important factor while choosing the facility management software. Payments can be done on monthly basis or yearly. Many software providers will give you some sort of discount if you opt for yearly plans. Pricing for Self-hosted and provider-hosted can also vary. You should always check with their representative before purchasing.

Enterprise Facility Management Software (CAFM)

Enterprise Facility Management Software (CAFM)

Day-to-day management of your facilities, operations, management dashboard for critical analysis enabling enterprise-wide control in the most intelligent and efficient way.

facility management software in Dubai

Most comprehensive, easy to implement, state-of-the-art, Smart Facility & Workplace Management Solution (CAFM & IWMS) that also caters to the Environmental Sustainability, Health & Well-being needs of Smart Buildings.

Asset Information

  • Maintain complete detail of each equipment/asset
  • Asset tracking with RFID/Barcode/NFC/QR Code/GPS
  • Configurable multi-level asset/facilities/equipment hierarchy
  • Asset type-wise templates to capture asset details
  • Asset movement tracking
  • Maintain asset-specific purchase cost, current value and depreciation cost
  • Asset lifecycle management
  • Multiple Views – Tree view, Grid view, Floor Plan view, Map – GPS coordinates, BIM Model
  • Property management

Preventive, Predictive & Corrective Maintenance

  • Generate and manage preventive & breakdown maintenance work orders
  • Preventive maintenance work orders scheduled by calendar or usage frequency
  • Corrective (breakdown) maintenance templates for fast response
  • Auto-generate work orders based on maintenance alarms, usage, and calendar-based trigger
  • Enhanced scheduled maintenance frequency
  • Auto-recording of downtime for monitoring equipment performance
  • Feedback based maintenance
  • PPM Library with in-built standard policies

Inspections and Audit Management

  • Routine inspection
  • Inspection checklists
  • Scheduling of inspection/audit activities

Pest Control

  • Configurable pest control schedules
  • Announcements/notifications on upcoming pest control activities
  • Easy and quick access to pest control activities

Work Order Management

  • User-definable escalations for work orders
  • Calendar functions view for displaying work orders
  • Equipment tracking with cost history, warranty, vendor details, technical documentation & list of spare parts
  • Work order picks up trade wise rates for supplier
  • View upcoming work orders/closing work orders
  • On-screen displays of work orders nearing SLA breach
  • SMS approval for work orders
  • Service Request Module for remote work order requests
  • Configurable work order approval workflows and verification process for closure
  • Tightly integrated with the Help Desk module for remote Job Requests handling
  • SLA breach with aging information
  • Track SLA breaches & nearing breaches against pending word orders

Risk Management & Work Permits

  • Management of risk assessment
  • The configurable risk management plan
  • Auto-creation of work permits
  • Configurable multi-tier work permit approvals
  • Easy & quick tracking of before/after work permits
  • Work permit closures with approvals

Resource Management

  • Resource scheduling and inventory planning
  • Labour management
  • Timecards
  • Auto-allocation of Work orders based on resource availability & nearest GPS location
  • Employee data, department wise with labour rates
  • Budgets, Forecasts Analysis

Helpdesk and Knowledgebase

Centralized helpdesk solution with custom workflows, automated ticketing with SLAs. Incident, Problem, Change Management, configurable services

Reporting & Analytics

  • Intuitive Dashboards, standard KPI’s, real-time KPI’s and charts
  • More than 200+ standard reports & dashboards on all maintenance activities helping your FM teams make better and informed decisions
  • Pre-configured reports, graphs, and a maintenance dashboard that shows a standard set of Key Performance Indicators (KPI)
  • KPI Builder, Custom Report Builder, Pivot Grid Builder to generate a plethora of custom reports

Establish healthier, more productive, and safer environments at lesser costs and efforts.

Offer an environment that could provide enhanced productivity, safety, comfort, convenience, and cost-effective operations through seamless integration, interaction, and optimization of all functional control systems in real-time, seamlessly, effectively, and efficiently.

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Other Modules

  • BMS / BAS Integration
  • Energy Dashboards
  • Mail Room Management System
  • One-touch FM using Smart IoT
  • Travel Requests Management System
  • Card Management System
  • Patrol Management System
  • Administration Functions
  • Payroll Management System
  • Time and Attendance System
  • Project Management System
  • Workflow Engine
  • Smart Facility App
  • Cafeteria Management System
  • Instant Feedback System
  • Human Resource Management System

Choose A Solutions That Works Best For You

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