Client: AG Facilities Solutions
Mobile CAFM Application Development
AG Facilities Solutions partnered with Triway Technologies to develop a unified mobile CAFM (Computer-Aided Facilities Management) application for 10,000+ field employees across 4,300+ locations. The Flutter-based cross-platform solution eliminated fragmented manual processes, improved field team productivity, and established a scalable foundation for digital transformation.
Client Background
AG Facilities Solutions (AGFS) is a leading facilities management company in the UAE with over 40 years of industry experience. As part of the Al Ghurair Investment Group, AGFS delivers technology-driven facilities services across the region. With over 10,000 employees operating across 4,300+ locations, AGFS manages complex, large-scale facilities operations requiring efficient coordination between business, IT, and on-ground operations.
Business Challenges
AG Facilities Solutions faced critical operational challenges that required strategic intervention
Difficulty translating complex facilities operations into a scalable mobile application
Lack of a unified mobile platform for field teams operating across 4,300+ locations
Complex coordination between business, IT, and on-ground operations
Need for secure, enterprise-grade mobile deployment across Android and iOS
Requirement for faster time-to-market with cross-platform compatibility
Elimination of fragmented manual and paper-based processes
Our Solution
Triway delivered a comprehensive transformation through integrated solution components
Custom Mobile Application Development
Designed and developed enterprise mobile application using Flutter framework with single codebase for cross-platform deployment. Custom UI/UX aligned with AGFS branding and facilities workflows, ensuring intuitive user experience for field teams.
Scalable Modular Architecture
Built scalable and modular architecture enabling future enhancements and feature additions. Architecture supports multiple facilities workflows, asset management, and service request handling across diverse operational scenarios.
Secure Backend Integration
Implemented RESTful APIs for seamless backend integration with secure authentication and authorization mechanisms. Ensured enterprise-grade security for mobile deployment across distributed field teams.
App Store Deployment
Successfully deployed application on both Apple App Store and Google Play Store with production-ready builds. Established deployment pipelines for continuous updates and enhancements.
Technology Excellence
Core platforms deployed to deliver robust, scalable, and secure banking infrastructure
Flutter
Cross-Platform Mobile Framework
Dart
Programming Language
RESTful APIs
Backend Integration
Secure Authentication
Security & Authorization
Apple App Store
iOS Deployment
Google Play Store
Android Deployment
Implementation Excellence
The transformation was executed through a carefully orchestrated program
Discovery & Requirements
Engaged with AGFS C-level leadership, IT teams, and operational stakeholders through structured discovery sessions. Analysed pain points and converted them into clear, executable Scope of Work (SOW) formally frozen under signed development agreement.
Phase 1Design & Architecture
Custom UI/UX design aligned with AGFS branding and facilities workflows. Designed scalable modular architecture supporting future enhancements and diverse operational requirements.
Phase 2Development & Integration
Flutter-based development with single codebase for Android and iOS. Implemented RESTful APIs, secure authentication, and backend integration. Custom workflows for facilities operations.
Phase 3Deployment & Go-Live
Deployed on Apple App Store and Google Play Store. Rolled out to AGFS operational teams. Application actively used in live facilities operations with ongoing support and enhancements.
Phase 4Transformational Results
The transformation delivered measurable improvements across all key performance indicators
Operational Excellence Achieved
Single application for 10,000+ field employees across 4,300+ locations
Enhanced visibility and efficiency for facilities teams
Mobile-first workflows eliminated manual process bottlenecks
Improved alignment between field staff and central systems
Business Growth Delivered
Modernized facilities operations with scalable mobile solution
Reduced dependency on paper-based and fragmented processes
Improved coordination between IT, business, and operations
Platform ready for future digital initiatives and enhancements
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