Case Studies
Discover how we've helped organizations across industries transform their operations and achieve remarkable results through innovative technology solutions.
Industries We Serve
We have deep expertise across multiple industries, delivering tailored solutions that drive real business impact.
Banking & Finance
Insurance
Logistics and Transportation
Public Sector
Audit & Accounting
Software
Facilities Management
Aviation
Real Estate and Construction
Education
Healthcare
Retail & E-commerce
Banking & Finance
Insurance
Logistics and Transportation
Public Sector
Audit & Accounting
Software
Facilities Management
Aviation
Real Estate and Construction
Education
Healthcare
Retail & E-commerce
Featured Case Studies
Explore our most impactful projects and see how we've helped organizations achieve their goals.
Digital Banking Transformation
Client: Sahara Bank
Challenge
Legacy Temenos T24 system limitations, need for seamless integration with external platforms, and compliance with Libyan Central Bank Credit Bureau v1.20 specifications requiring accurate credit reporting.
Solution
Implemented ECC Interface for real-time banking transactions, deployed LyPay digital payment platform integrated with T24, developed Credit Bureau v1.20 integration framework, and provided ongoing BAU support with quarterly health checks.
Key Results
Repositioning a Legacy Audit Firm for Growth
Client: Standard Auditing
Challenge
With the right ethics, experience, and technical strength, why is the limelight still so far away? The firm needed to transform from a legacy operation to a modern, visible, and growth-oriented business.
Solution
Comprehensive business transformation including client portfolio rationalization, digital-first website, CRM implementation, Microsoft platform migration, HR governance, and next-generation leadership enablement.
Key Results
Transforming Insurance Brokerage into Digital Enterprise
Client: CARE Insurance Brokers (Burns & Wilcox)
Challenge
Complete greenfield technology setup for a new office, aligned with global investor expectations, UK & US group IT standards, and insurance-specific compliance requirements with tight timelines.
Solution
End-to-end technology consulting, build, and managed services including enterprise infrastructure, network & security, insurance-specific platforms (CRM & AML), and website revamp.
Key Results
Zoho People & Payroll Customization with WPS & HSBC Integration
Client: Hugo Boss
Challenge
Hugo Boss required a modern, compliant, and scalable HR and payroll solution for UAE operations, capable of supporting local regulatory requirements (WPS compliance) while integrating seamlessly with HSBC corporate banking systems for automated salary disbursement.
Solution
Implemented Zoho People and Zoho Payroll with extensive customization, including a custom WPS processing engine for automated salary file generation and compliance, plus direct integration with HSBC corporate banking APIs for seamless salary disbursement.
Key Results
Mobile CAFM Application Development
Client: AG Facilities Solutions
Challenge
AG Facilities Solutions needed a unified mobile platform for 10,000+ field employees across 4,300+ locations. The challenge was translating complex facilities operations into a scalable mobile application with secure, enterprise-grade deployment across Android and iOS platforms.
Solution
Developed a custom Flutter-based cross-platform mobile application with single codebase deployment. The solution included custom UI/UX aligned with AGFS branding, scalable modular architecture, secure authentication, and seamless backend integration with RESTful APIs.
Key Results
Data Center Revamp & Backup Infrastructure Modernization
Client: Al Ghurair Investments
Challenge
Al Ghurair Investments required rapid modernization of its data center environment with unstructured cabling affecting manageability. The project needed to integrate existing HP servers while implementing enterprise-grade backup solutions with minimal disruption.
Solution
Completely revamped data center infrastructure with industry-standard structured cabling, optimized rack organization, and implemented Commvault enterprise backup solution. Provided first-year AMC support and comprehensive handover to in-house IT team.
Key Results
Customer Journey Management for Facilities Services
Client: Emirates Airlines
Challenge
Emirates Facilities Management division faced challenges managing high volumes of employee service requests from 70,000+ employees globally, with lack of structured workflows, delayed responses, and absence of formal feedback mechanisms.
Solution
Designed and implemented a comprehensive Customer Journey Management and Queue Management System with automated request routing, priority-based queues, end-to-end tracking, staff training, and built-in employee feedback mechanism.
Key Results
Contactless Workforce Intelligence Platform
Client: Emirates Group
Challenge
During COVID-19, Emirates required a contactless workforce management solution for 70,000+ employees that could enable attendance, access control, and health screening without slowing workforce movement or compromising security.
Solution
Implemented enterprise-grade facial recognition platform with sub-0.5 second response times, integrated thermal screening, real-time HR system integration, and Emirates-branded interface. Solution enabled walk-through authentication with automated health compliance checks.
Key Results
High-Availability Air-to-Air Corporate Connectivity
Client: Emirates Airlines
Challenge
Emirates needed high-throughput connectivity (minimum 30 Mbps) between two maintenance facilities across a public road. No fiber connectivity was available, and MPLS circuits had high recurring costs. Solution required 99.99% availability with only 3-4 hours downtime window.
Solution
Deployed enterprise-grade 5.7 GHz microwave radio link with AES-256 encryption, delivering 100 Mbps throughput (3x requirement). Installed 3-meter poles on both rooftops with structured cabling and PoE switches, achieving seamless corporate network integration.
Key Results
OEM Development of TourMine™ Intelligent Tourism Platform
Client: Coforge (MSA Partnership)
Challenge
Develop an intelligent tourism data platform to aggregate and interpret millions of fragmented data points across customer journeys, assets, fleet operations, and mobile interactions. Solution needed to be built as scalable OEM product under Triway's HuMoS platform vision.
Solution
Designed and developed TourMine™ as part of HuMoS modular platform with 6 core modules: Customer Journey Server, CRM Engine, Fleet Application Engine, Asset Lifecycle Management, Services Management Desk, and iOS/Android mobile applications. Delivered as OEM product with perpetual licensing model.
Key Results
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