Client: Hugo Boss
Zoho People & Payroll Customization with WPS & HSBC Integration
Hugo Boss partnered with Triway Technologies to transform its UAE retail operations' HR and payroll management through a comprehensive Zoho People and Zoho Payroll implementation. The solution delivered 100% WPS compliance, automated salary file generation, and seamless integration with HSBC corporate banking, resulting in reduced processing time, improved accuracy, and enhanced compliance confidence.
Client Background
Hugo Boss is a globally recognised premium fashion and lifestyle brand with retail operations across multiple regions. For its UAE operations, the organisation required a modern, compliant, and scalable HR and payroll solution capable of supporting local regulatory requirements while integrating seamlessly with corporate banking systems.
Business Challenges
Hugo Boss faced critical operational challenges that required strategic intervention
Need for UAE labour law–compliant HR and payroll processes with strict adherence to regulatory requirements
Retail-specific payroll logic and employee classifications requiring custom workflows and approval hierarchies
Automated and error-free WPS salary file generation to meet UAE Wage Protection System regulations
Direct integration with HSBC corporate banking systems for secure and timely salary disbursement
Flexibility to accommodate evolving business and compliance requirements as the organization grows
Our Solution
Triway delivered a comprehensive transformation through integrated solution components
Zoho People & Payroll Configuration
Configured Zoho People and Zoho Payroll to manage the complete employee lifecycle, attendance, payroll processing, and statutory compliance. Customised payroll workflows to support Hugo Boss' retail operations, including multiple employee categories, salary structures, and approval hierarchies.
Custom WPS Processing Engine
Designed and developed a custom WPS processing engine within the Zoho Payroll framework. This engine automated salary file generation, validation, and compliance checks, significantly reducing manual intervention and risk of errors while ensuring 100% WPS compliance.
HSBC Banking Integration
Integrated Zoho Payroll outputs with HSBC's corporate banking APIs through close collaboration with HSBC's technical and compliance teams. This ensured secure, seamless, and timely salary disbursement directly from the payroll system.
Custom Workflows & Compliance Framework
Implemented custom workflows and compliance frameworks to support retail-specific payroll structures, multiple employee classifications, and evolving business requirements while maintaining full regulatory compliance.
Technology Excellence
Core platforms deployed to deliver robust, scalable, and secure banking infrastructure
Zoho People
HR Management Platform
Zoho Payroll
Payroll Processing System
Custom WPS Engine
Compliance Automation
HSBC Banking APIs
Banking Integration
Custom Workflows
Business Process Automation
Compliance Framework
Regulatory Compliance
Implementation Excellence
The transformation was executed through a carefully orchestrated program
Assessment & Requirements
Comprehensive assessment of Hugo Boss' HR and payroll requirements, UAE regulatory compliance needs, and HSBC integration specifications. Conducted workshops with HR, finance, and operations teams.
Month 1Zoho Configuration & Customization
Configured Zoho People and Zoho Payroll for retail operations, implemented custom payroll workflows, employee classifications, and approval hierarchies. Developed custom WPS processing engine.
Months 2-3HSBC Integration & Testing
Integrated Zoho Payroll with HSBC corporate banking APIs, conducted extensive testing of salary file generation, WPS compliance validation, and banking integration workflows.
Months 4-5Go-Live & Optimization
Phased production rollout, user training, performance optimization, and continuous refinement based on real-world payroll scenarios and regulatory edge cases.
Month 6Transformational Results
The transformation delivered measurable improvements across all key performance indicators
Operational Excellence Achieved
Fully compliant payroll processing aligned with UAE regulations
Direct salary disbursement through HSBC corporate banking
Significantly faster payroll processing with automation
Automated validation and compliance checks
Business Growth Delivered
Enhanced transparency and compliance confidence
Ready for future expansion and evolving requirements
Streamlined HR and payroll operations
Reduced compliance risk through automated processes
Ready to Transform Your Business?
Let's discuss how we can help you achieve similar results with our proven technology solutions.