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Banking & Finance

Client: Sahara Bank

Digital Banking Transformation

Sahara Bank, a leading financial institution in Libya, partnered with Triway Technologies to modernize its core banking systems, enhance digital payment capabilities, and ensure regulatory compliance. Through the implementation of ECC Interface, LyPay digital payment platform, Credit Bureau v1.20 integration, and ongoing BAU support, Sahara Bank successfully transformed its banking operations, achieving 99.9% uptime and 100% regulatory compliance.

25+ experts
Libya
Digital Banking Transformation

Client Background

Sahara Bank is a leading financial institution in Libya that embarked on a major digital transformation initiative to enhance its core banking systems, customer experience, and regulatory compliance. As part of its modernization efforts, Sahara Bank collaborated with Triway Technologies LLC to implement new banking interfaces, support business-as-usual (BAU) operations, and integrate advanced data solutions using Temenos T24 core banking system.

Business Challenges

Sahara Bank faced critical operational challenges that required strategic intervention

Legacy System Limitations: Operational inefficiencies due to outdated core banking solutions (Temenos T24) and lack of real-time data processing that hindered decision-making and customer service

Need for Seamless Integration: Required a robust ECC Interface to integrate Temenos T24 core banking system with external platforms and enable Data Virtualization for real-time insights

Compliance & Regulatory Requirements: Libyan Central Bank mandated compliance with Credit Bureau v1.20 specifications for accurate customer credit reporting, including Basel III, AML, and data governance requirements

BAU Support & Performance Optimization: Needed ongoing technical support for resolving system issues, optimizing performance, and conducting quarterly health checks to maintain system stability

Our Solution

Triway delivered a comprehensive transformation through integrated solution components

ECC Interface Implementation

Developed and deployed Enterprise Command Center (ECC) Interface enabling seamless real-time banking transactions and system interoperability. The interface integrated Temenos T24 core banking system with external platforms, facilitating data virtualization and real-time insights for enhanced decision-making.

LyPay Digital Payment Platform

Successfully integrated LyPay digital payment platform into Temenos T24 Core Banking system. The platform went live without major issues, ensuring secure and efficient digital transactions, enhancing Sahara Bank's digital payment ecosystem with a scalable and secure solution.

Credit Bureau v1.20 Integration

Developed comprehensive Credit Bureau Interface for regulatory compliance with Libyan Central Bank's Credit Bureau v1.20 specifications. Implemented new credit data extraction framework from T24, mapped all required fields including loan details, guarantees, collateral, and litigation records, with error-reporting tools for proactive issue identification.

BAU Support & Health Checks

Provided ongoing Business-As-Usual (BAU) support with quarterly health check reports monitoring system performance, COB (Close of Business) processing, and real-time transactions. Addressed performance tuning, troubleshooting production incidents, and worked with Temenos support teams to resolve complex banking issues.

Technology Excellence

Core platforms deployed to deliver robust, scalable, and secure banking infrastructure

Temenos T24

Core Banking System

ECC Interface

Integration Platform

LyPay Platform

Digital Payment Processing

Credit Bureau v1.20

Regulatory Compliance Framework

Data Virtualization

Real-time Data Solutions

BAU Support Framework

System Monitoring & Support

Implementation Excellence

The transformation was executed through a carefully orchestrated program

1

Scope & Initiation

Requirements gathering and system architecture planning for ECC Interface project. Comprehensive assessment of integration needs and data virtualization requirements.

Phase 1
2

Development & Testing

Core ECC interface development build and System Integration Testing (SIT). Concurrent development of Credit Bureau v1.20 integration framework and LyPay platform integration with Temenos T24.

Phase 2-3
3

UAT & Deployment

User Acceptance Testing (UAT) and final testing to ensure full functionality. Successful go-live of ECC Interface and LyPay platform deployment into production with seamless integration.

Phase 4-6
4

Ongoing Support

Quarterly BAU support and health checks (Q3, Q4 2024, and extended support through Feb 2025). Performance tuning, troubleshooting, and continuous system optimization to maintain 99.9% uptime.

Ongoing

Transformational Results

The transformation delivered measurable improvements across all key performance indicators

Operational Excellence Achieved

99.9%
System Uptime

Maintained through quarterly health checks and BAU support

Seamless
Core Banking Integration

ECC Interface enabled real-time transactions and external system integrations

Optimized
System Performance

Performance tuning improved transaction speed and reduced processing overheads

Uninterrupted
Banking Services

Dedicated support team ensured continuous operations

Digital Payment Infrastructure

Enhanced
Digital Payment Infrastructure

Successful LyPay deployment modernized digital banking at Sahara Bank

Secure
Transaction Processing

LyPay platform went live without major issues, ensuring secure transactions

Scalable
Payment Ecosystem

Modernized digital payment infrastructure ready for future growth

Integrated
T24 Integration

Seamless integration with Temenos T24 Core Banking system

Regulatory Compliance Strengthened

100%
Credit Bureau Compliance

Implemented Credit Bureau v1.20 integration ensuring full compliance with Central Bank requirements

Reduced
Credit Reporting Errors

Enhanced data accuracy and error-reporting tools improved regulatory standing

Complete
Data Mapping

Mapped all required fields including loans, guarantees, collateral, and litigation records

Proactive
Issue Identification

Error-reporting tools enabled proactive compliance monitoring

Business Growth Delivered

Improved
Operational Efficiency

Quarterly health checks and system support minimized downtime

Cost
Savings

Performance optimization reduced processing overheads

Enhanced
Customer Experience

Smooth banking operations improved service delivery

Digital-First
Positioning

Positioned Sahara Bank as a leading digital-first financial institution in Libya

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