Conversational AI

Yes, our chatbots are designed with full bilingual support for Arabic and English, which is essential for UAE businesses. We implement natural language processing for both languages, ensuring accurate understanding and responses. The chatbot can automatically detect the user's language preference and respond accordingly, providing a seamless experience for all customers.

Absolutely! We deploy chatbots across multiple platforms including WhatsApp, Facebook Messenger, your website, mobile apps, and other messaging channels. Our solutions integrate seamlessly with popular messaging platforms, allowing you to reach customers wherever they prefer to communicate. We handle all platform-specific requirements and ensure consistent experiences across channels.

Yes, we provide full CRM integration capabilities. Our chatbots can connect with popular CRM systems like Salesforce, Zoho, HubSpot, and Microsoft Dynamics. This integration enables automatic lead capture, customer data synchronization, ticket creation, and seamless handoff to human agents when needed. All conversations and customer interactions are logged in your CRM for complete visibility.

All conversations and queries are comprehensively logged with timestamps, user information, conversation transcripts, and analytics data. We provide secure storage of conversation logs with compliance to UAE data protection regulations. You can access conversation analytics, search through logs, export data for analysis, and use insights to continuously improve chatbot performance and customer satisfaction.